Privacy Policy

The Carbon Farm limited is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and store your personal information when you use our services or interact with us through our website or other channels.

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1. Information We Collect

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We may collect personal information from you when you:

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• Visit our website

• Register for an account

• Make a purchase

• Contact us with enquiries or feedback

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The types of personal information we may collect include:

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• Name

• Email address

• Billing address

• Phone number

• Payment information

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2. How We Use Your Information

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We use the personal information we collect for the following purposes:

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• To provide and personalise our services

• To process transactions and fulfil orders

• To communicate with you about your account or enquiries

• To send promotional offers and marketing communications

• To improve our products and services

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3. Sharing Your Information

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We may share your personal information with third parties in the following circumstances:

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• With service providers who assist us in operating our business

• With third parties for marketing or advertising purposes, with your consent

• In response to legal requests or obligations

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4. Data Security

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We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

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5. Your Rights

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You have the right to:

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• Access, correct, or delete your personal information

• Object to the processing of your personal information

• Withdraw consent for marketing communications

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6. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to analyse website traffic and improve your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

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7. Changes to This Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

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8. Contact Us

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If you have any questions about this Privacy Policy or our practices, please contact us at info@thecarbonfarm.co.uk